Frequently Asked Questions
Q: How long does shipping take?
A: Orders are typically processed within 1–2 business days.
Delivery times vary by destination and will be shown at checkout once your address is entered.
Q: Can I return or exchange an item?
A: Yes. If your purchase doesn’t feel quite right, you may request a return or exchange within 30 days of delivery.
For full details, please visit our Returns & Exchanges page.
Q: Are your products suitable for sensitive skin?
A: Our materials are carefully selected for comfort and breathability.
However, individual sensitivities may vary. If you have specific concerns, feel free to contact us before purchasing.
Q: How should I care for my product?
A: Each product includes care recommendations tailored to its materials.
You can also visit our Care Guide for general instructions and best practices.
Q: How can I contact customer support?
A: Our support team is always happy to help.
Please reach out via our Contact Us page, and we’ll get back to you as soon as possible.